How much does shipping cost?
Shipping is free worldwide.
Where do you ship from?
All products are shipped from our warehouse in Germany.
How long does delivery take?
All orders are processed within 24 hours.
Delivery within Germany takes 1-3 working days.
Delivery to Europe 3-6 working days.
Delivery to the rest of the world 7-10 working days.
Do you accept returns?
Yes. You can return any order within 30 days of receipt without giving a reason. Returns are free of charge for you. This does not apply to digital content (map updates as a download with an activation code) once the download link and activation code have been delivered and you have previously agreed to delivery starting immediately. Your statutory rights in respect of defects remain unaffected. For details, see our cancellation policy.
My order hasn't arrived. What should I do?
Please contact us via WhatsApp or email and we will make sure your problem is solved.
My order has arrived but the map doesn't work. What should I do?
You have probably bought the wrong SD card. Please contact us and we will help you solve the problem or send you a replacement.
I'm not sure about compatibility with my vehicle. Can you help?
Of course, just get in touch and we will get back to you straight away.
What is the quickest way to reach you?
We are available 24/7 on WhatsApp.